Your privacy is important to us, please read our policy
Belinda O’Dea (“Belinda O’Dea“, “I“ or “my”) is an individual who provides yoga and travel services. Belinda O’Dea also operates a website under the domain name www.belindaodea.com (“Website“).
I recognise the importance of maintaining the privacy of the personal information of my customers and other individuals I deal with.
WHY IS PERSONAL INFORMATION COLLECTED BY BELINDA O’DEA?
Belinda O’Dea collects personal information:
about individuals who engage us to provide them with yoga and travel services (or who enquire about my yoga and travel services); and
about other individuals, where such personal information is relevant to the yoga and travel services I am providing to one of my customers.
HOW IS PERSONAL INFORMATION COLLECTED BY BELINDA O’DEA?
Belinda O’Dea primarily collects personal information:
from an individual directly when details are provided to me in emails, forms, face-to-face meetings, interviews, business cards and telephone conversations;
from third parties where such information is relevant to the yoga and travel services I am providing to the customer, for example, when:
a customer provides me with personal information about another person; or
organisations provide me with information applicable to the delivery of my services.
I will take reasonable steps to notify individuals about my collection of their personal information, and will provide all relevant information prescribed under the Privacy Act.
I will only collect personal information by lawful and fair means. I will destroy or de-identify any personal information I receive if I would not ordinarily be permitted to collect that information under the Privacy Act.
WHAT KINDS OF PERSONAL INFORMATION ARE COLLECTED BY BELINDA O’DEA?
The personal information I may collect about individuals includes:
general contact information such as address, telephone, fax and email; and
any other details relevant to the yoga and travel services I have been engaged to provide to one of my customers – depending on the matter, this may include details about a range of other relevant personal information. In some cases, I may also collect “sensitive information”, such as information about an individual’s insurance or health information.
HOW IS PERSONAL INFORMATION USED BY BELINDA O’DEA?
HOW IS PERSONAL INFORMATION DISCLOSED BY BELINDA O’DEA?
I may disclose personal information:
about a customer in any manner incidental to my provision of services to the customer;
to entities who assist me in providing my services (including hosting and data storage providers); and
to the purchaser of all or part of my business operations, if my customer database forms part of the sale.
Belinda O’Dea will not otherwise use or disclose any information about individuals without their consent, except as otherwise required or permitted under the Privacy Act.
I do not disclose personal information to any recipients located outside Australia except with consent or as required or permitted under the Privacy Act.
DOES BELINDA O’DEA USE PERSONAL INFORMATION FOR DIRECT MARKETING COMMUNICATIONS?
If your personal information was collected for the purposes of providing you with yoga and travel services (or to respond to an enquiry about my yoga and travel services), I may contact you using the contact details which you provide to me in order to provide you with newsletters and updates that you may be interested in.
I will comply with my obligations under Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth) in relation to such direct marketing communications.
You may opt out of receiving direct marketing communications from me at any time by contacting us using the details set out below.
HOW DOES BELINDA O’DEA STORE PERSONAL INFORMATION?
I will take all reasonable steps to protect personal information from misuse, interference, and loss, and from unauthorised access, modification or disclosure.
I require my employees and contractors to protect the confidentiality of the personal information I hold.
Where I no longer require your personal information I will take reasonable steps to destroy it. However, note that I am generally required to keep records relating to the yoga and travel services I provide for a period of at least 7 years.
HOW CAN I ACCESS, CHANGE OR DELETE BELINDA O’DEA’S RECORDS OF MY PERSONAL INFORMATION?
You may request access to my records of your personal information by contacting me using the details set out below. I will generally make your information available to you within 14 days of receiving your request. However, I may require you to pay a reasonable charge for access. I also reserve the right to refuse access to in certain circumstances permitted by the Privacy Act.
Belinda O’Dea will use its best endeavours to ensure that the personal information it holds is accurate, complete and up-to-date.
If you wish to update your personal information, please contact Belinda O’Dea using the details set out below to request an amendment to your record. Where it is established that personal information I hold about you is not accurate, or up-to-date, I will take all steps necessary to amend it.
CHANGES TO THE BELINDA O’DEA POLICY
HOW CAN I MAKE A QUERY OR COMPLAINT ABOUT PRIVACY?
email us at [email protected]
Belinda O’Dea takes complaints seriously, and upon receipt will examine the complaint and instigate internal procedures to ensure compliance with the Privacy Act.